Elos is committed to making its wedding planning platform accessible to everyone, regardless of ability or the technology used to access it. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced in the EU Web Accessibility Directive.
We believe wedding planning should be joyful and stress-free for every couple. That includes ensuring our platform is usable by people who rely on screen readers, keyboard navigation, voice control, or other assistive technologies.
Elos is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address known gaps.
We are aware of the following areas that are being actively improved:
We are working to resolve these issues in upcoming releases.
Elos relies on the following technologies for conformance:
These technologies are relied upon for conformance with the accessibility standards used.
We aim to support the latest versions of major browsers (Chrome, Firefox, Safari, Edge) in combination with common screen readers including NVDA, JAWS, and VoiceOver.
We welcome your feedback on the accessibility of Elos. If you experience any barriers or have suggestions for improvement, please contact us:
We aim to respond to accessibility feedback within 5 business days.
If you are not satisfied with our response, you have the right to contact the relevant enforcement body in your EU member state. In the EU, this is typically the national authority responsible for monitoring compliance with the Web Accessibility Directive.
If you wish to make a formal complaint about our accessibility, please email accessibility@tryelos.com with the subject line “Formal Accessibility Complaint.” We will acknowledge your complaint within 5 business days and provide a substantive response within 30 days.